Happy Medicine The Renew Strategy Group blog

Field notes on people-first medicine.

Perspectives on people, process, and performance — what it takes to build retail-medicine practices that thrive.

Rebranding with Purpose: The Coach Case Study
P³ framework

Rebranding with Purpose: The Coach Case Study

Not long ago, Coach was the brand collecting dust in outlet bins. Today, it’s back on the arms of stylish women everywhere, selling out new collections and…

October 28, 2025
The Butterfly Effect in Retail Medicine - Lessons from Failure
Industry insights

The Butterfly Effect in Retail Medicine - Lessons from Failure

August 15, 2025
People Priorities
People

People Priorities

In my P3 (People, Process, Performance) framework, people are the cornerstone of success. They are the very first step in building and running a thriving…

July 22, 2025
The Clinics That Will Win the Long Game in Aesthetic Medicine
Industry insights

The Clinics That Will Win the Long Game in Aesthetic Medicine

In nearly every consultation I have with private equity groups exploring the aesthetics space, I’m asked some version of the same question:

July 1, 2025
Winning on the Weekend: Saturday Scheduling Support
Schedule management

Winning on the Weekend: Saturday Scheduling Support

Saturdays in retail medicine are historically unpredictable. I’ve seen the variance in every company I’ve worked with over the past 20 years. Saturdays can be a…

June 28, 2025
Why Retail Medicine Businesses Fail (And What to Do Instead)
P³ framework

Why Retail Medicine Businesses Fail (And What to Do Instead)

June 27, 2025