Perspectives on people, process, and performance — what it takes to build retail-medicine practices that thrive.
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Not long ago, Coach was the brand collecting dust in outlet bins. Today, it’s back on the arms of stylish women everywhere, selling out new collections and…


In my P3 (People, Process, Performance) framework, people are the cornerstone of success. They are the very first step in building and running a thriving…

In nearly every consultation I have with private equity groups exploring the aesthetics space, I’m asked some version of the same question:

Saturdays in retail medicine are historically unpredictable. I’ve seen the variance in every company I’ve worked with over the past 20 years. Saturdays can be a…
